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HOLIDAY NOTICE: ORDERS DURING THE SPRING FESTIVAL HOLIDAY OF JAN. 14TH TO JAN. 29TH WILL BE SHIPPED SEQUENTIALLY FROM JAN. 30TH. THANKS FOR YOUR SUPPORT!

Shipping Policy

1.Free Shipping
eXtremeRate.com provides free shipping worldwide service for all of our orders, no minimum purchase amount is required to enjoy this benefit. The parcels will be shipped from China.

2.Delivery Time
Registered Airmail Delivery Time:
South-east Asia: 1-3 weeks
Europe:1-3 weeks
North America: 1-2 weeks
Latin America: 2-6 weeks
SF Express Delivery Time:
China Mainland: 1 - 3 days
Hong Kong SAR: 1 - 3 days
Macao SAR: 3 - 3 days
Taiwan: 3 - 5 days

NOTE: While we strive to meet the estimated delivery timelines, occasionally, factors beyond our control (such as weather, holidays, customs delays, or carrier issues) may cause delays. We appreciate your understanding in such situations.

3.Declare value & Custom Tax
Generally, we will declare our parcels as “Electronics (Gift)” and value below $30 for most of countries, but for the European countries, we will declare the actual value of parcels since in the European Union, customs regulations are standardized to facilitate trade between member states and ensure consistency, the accuracy of declared values is monitored and discrepancies can lead to delays, fines, or other penalties.

Orders from our site will normally not need to pay tax when you receive the parcels. But if you know your country has a strict custom, please let us know how to deal with your order to avoid them, for example you could write a note that ask us to hand write the shipping address and pack the items with gift wrap. We will try our best to follow your instruction.

4. Address Accuracy
Please ensure that your shipping address is accurate and complete to prevent delivery delays or misplacements. We are not responsible for orders shipped to incorrectly provided addresses.

5.Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or sales events, processing times may be slightly extended. You will receive an email confirmation with tracking information once your order has been shipped.

6.Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but changes or cancellations might not be possible if your order has already been processed or shipped.

7.Returns Due to Shipping Issues
If your order arrives damaged or if there are any shipping-related issues, please contact our customer support within 30 days of receiving the order. We will work with you to resolve the problem and provide appropriate solutions.

8.Contact Us
If you have any questions or concerns about our shipping policy or your order, please don't hesitate to reach out to our customer support team.